Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) About Alight Solutions Alight is a leading cloud-based human capital technology and services. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Our people are our greatest assets at Alight Solutions because People Matter! Ten paid holidays per calendar year (8 fixed and 2 floating). The mission of our customer care teams exemplifies the need for humanunderstanding. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Visit investor site Looking for an Alight office? Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. to demonstrate your interest in the role. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. At Alight, we connect passion with purpose. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. This program provides you with the foundation you need to lead to a path of success. 2023 Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. You can also receive alerts via instant message. Find out if you meet the requirements! Check out our open opportunities below. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Learn more at . Benefits start on your first day of employment, Programs & activities that give back to our. These teams are a critical component of Alights health care,retirement and HR-delivery services. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Customer Care Representative Tasks. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Travel Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Get the latest news and information. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Stay updated on our new opportunitiesJoin our. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. The estimated additional pay is $2,234 per year. We are brave in spirit, act decisively, learn quickly and get it done. This is a 6 months project and we offer Full Time Shifts (Rotating). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Averages based on self-reported salaries. Location Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. . Communicating with customers through various channels. Our people are our greatest assets at Alight Solutions because People Matter! Because transformation takes a workforce. Find the best jobs in the US, apply in 1 click and get a job today! We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Si es as , entonces ReedGroup es para ti! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. A Customer Service Representative also handles concerns, complaints, or other issues. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. $50K-$69K Per Year (Glassdoor est.) This may include additional research and ongoing casework. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Find contacts: direct phone number, email address, work experience. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. then the employee has changed 1 company and 1 job. Interested in Workday positions? Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. You will be notified during the hiring process which checks are required by the position. * Express yourself in an open and honest manner We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. We understand the powerful human connections that create success for organizations. DISCLAIMER: Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight is committed to a diverse workforce and is an affirmative action employer. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. New York Equal Pay for Equal Work Act Statement. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. You have successfully created a new job alert. You have already created a job alert with same filters. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Posting id: 823465203. This role is designed for people who have strong empathy and communication skills. Si es as, entonces ReedGroup es para ti! Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. It is a very convenient Job I have ever worked. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. At Alight, we are reimagining how people and organizations thrive. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Try to use specific examples from your work or school history that relate to the question asked. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Explore open roles at Alight. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We want you to join our company with 25 years of industry experience. This job is no longer accepting applications. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. 26 Alight Customer Care Representative jobs available on Indeed.com. Find out if you meet the requirements! Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative Resume Examples. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Additional pay could include bonus, stock, commission, profit sharing or tips. Health insurance is either BCBSIL or Kaiser depending on where you are located. Our story starts with a simple universal truth: Every business is a people business. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Help make it more accurate by adding yours. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. We strive for Excellence Every Day by collaborating with our clients and colleagues. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! We combine data-driven . Copyright 2023 Grabjobs Pte.Ltd. The mission of our customer care teams exemplifies the need for humanunderstanding. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Key Duties & Responsibilities. You have reached your maximum number of active job alerts. Take the first step today by joining our talent community. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. at Alight Solutions. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Cons * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Apply online instantly. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. View Job description, benefits and responsibilities. Please note that all salary figures . This position supports Alight s benefits administration and HR BPO platform businesses. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. * Use productivity and quality data & metrics to achieve superior customer service results Tasks to include in a Customer Care job description . Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. We recognize the importance of a work life balance. READ MORE Important information: The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Customer Care Representative Human Resources.