Kept telling me same blurb about it was my fault, not his, no refund, etc. We believe your private and personal information should remain private and personal. Once the tickets are listed, Vivid Seats manages the transaction to make sure the buyer receives the tickets promptly and safely. Trip Reports: Families with Teenagers - Add yours! When youve bought tickets, the website considers the transaction to be final, and returns or refunds for invalid purchased tickets are not permitted. Yes. All I got was a run around, excuses, and finally no response what so ever. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. I got a good price on 3rd row tickets that I was able to purchase during pre-sale a couple days before they went on sale to the general public (5 months before the event). They mistakenly believe that Vivid Seats is in charge of deciding how much each ticket costs. What should we do at night -- especially with kids or under 21's? You are paid through PayPal after the event occurs. In my eyes I trully beleive you are a rip off company. There is a page of frequently asked questions on their website that lists a variety of issues and how to fix them. It provides tickets at affordable prices for more than a million live events, including but not limited to sporting events, concerts by artists like Eminem and Drake, comedy performances, Broadway musicals, monster truck rallies, comic cons, and even screenings of Wrath of Khan starring William Shatner. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. 07-12-22 at 5:57 A.M. Full refund and apology for lack of ticket delivery. This can be easily fixed! Also, it makes it easier for the buyer to receive tickets, whether they are sent physically or digitally. Downgraded Tickets Sent - Not what I paid for. The app will display a location where you can accept them. I'm Getting Married in NYCwhat do I need to do? WebBatman, a new concept at that time, had my very same initials. When you purchase the four tickets, and visit the checkout page, the final cost is $326.08, or just $81.52 per the listed ticket price. But with only a few days until your game, you couldnt afford to be patient, so you contacted me. By the time you see the ticket, it has been re-sold by that person at least once. I purchased tickets from Vivid Seats for Women's Country Music Tour at the Grand Ol Opry in Nashville, TN. 55. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. These people are thieves and liars. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. They were not premium seats This article was published on March 1, 2022. Purchases should be made from reputable websites that offer protection, such as a buyer guarantee. WebCall toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am 12:00am CST. You can also print e-tickets 2021 Vivid Seats Ltd. All rights reserved. If youre tired of scams and want a real solution for making money online check out my no.1 recommendation. If an event is canceled with no rescheduled date, you receive full compensation of the purchase price (including delivery charges, less possible restocking fees), or a credit to use on a future purchase, as determined at our sole discretion. What happens if my event was canceled or postponed? As soon as the seller To stay up-to-date on the events status, monitor the venues website from time to time. WebIf you entered your email wrong or your shipping address, not to worry. Heres the order I would have tried. If you have any problems, Vivid Seats customer assistance is available in a variety of ways. This company charged me 4x the amount of the original ticketing price and the illusion of event insurance is also a scam. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. You quickly become so overwhelmed with search results that you give in and just purchase tickets from the first choice you come across. Please buy tickets from people. How Do I Find Out if the Event Is Canceled or Postponed? Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Why wont the company take back the vehicle? 2. A few customers have complained about high service fees, that can substantially raise the overall cost of tickets. We are a secondary marketplace which connects sellers with fans, sellers are able to list their tickets for a price of their choosing which results in pricing often being below or above face value. Vivid Seats will send your tickets in one of the following formats: Email delivery/instant download for mobile e-tickets Standard delivery digital transfer Mobile ID AXS unique delivery (including local pickup, will call or paperless) In both 2020 and 2021, Newsweek included the business on its list of the nations top customer service providers. We secure your tickets, make payments to sellers, and handle any and all problems, giving you peace of mind. We value your privacy. The 100% Buyer Guarantee ensures that you get the right tickets and that they arrive on time. While we aren't able to cancel your order, your tickets are fully transferable, so can be sold if you're no longer interested in attending. 4. All rights reserved. How do I find Discount Tickets for Broadway Shows? From over pricing. Vivid Seats is a trustworthy online resource that helps connect consumers with event tickets. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. WebIf you entered your email wrong or your shipping address, not to worry. WebNo problem! They then offered me seats in the backrow. These, however, are fundamental advantages. Trip Reports: Families of Adults - Add yours! Check out our directory. Vivid Seats is an online marketplace that lets people buy and sell tickets to live events, including concerts, shows, music festivals, sporting events and theater productions. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Run from these guys!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From there, your active orders will appear. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". These seats sell for $35.00 each. Nevertheless, if the event is postponed, Vivid Seats will not reimburse you in any way. Some users have complained that its been hard to get refunds or to fix problems with their orders. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. On the basis of the face value and current market value of each event ticket, Vivid Seats does have a suggested pricing. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. BEWARE! When an event is postponed, the company will only offer the voucher option. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. The Internet Association, a group that supports net neutrality, counts Vivid Seats as one of its members. Public restrooms/toilets. The transfer of a paperless ticket to your mobile device via electronic delivery appears to be secure and safe. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping. Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. We want you eagerly anticipating your event, not worrying about your tickets. DoNotPay can help you sue the company in small claims court. I ordered premium tickets for the orchestra section. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. It has sold over 100 million tickets and has a 100% buyer guarantee and a reward program. We discovered that service fees and charges of more over 20% when we carefully examined Ticketmasters pricing. Consider them as the middleman who ensures that everything runs smoothly for all parties. Yes. Submit a complaint and get your issue resolved. away), Crowne Plaza Times Square Manhattan, an IHG Hotel. This is usually the name of the person who originally purchased the ticket from the event box office (i.e. The total price was $1405.95. Depending on how good of a deal the tickets are, each choice will give you a score. WebIts very common for a ticket purchased on SeatGeek to have someone elses name on it. These Bank of America fees drained my kids savings account. Exploring neighborhoods - where should I go and what should I see? If you entered your email wrong or your shipping address, not to worry. Vivid Seats is a trusted and reliable way to buy and sell tickets. As of Oct. 13th 6:38 pm I am unable to access my tickets. Its going to give more credence to your chargeback claim. Also, Vivid Seat makes a point of screening its vendors. Its goal is to safely and securely connect customers with event tickets. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Spend $2,000 over the course of 4 years before your Stamps and Rewards Credits expire. The website updates with any new events and/or tickets. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. These only function within the US. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. I thought this was a simple mistake that Vivid Seats could fix quickly. When I arrived at the Grand Ol Opry, I discovered I had no seats, and that there was not going to be a music performance, but a backstage walking tour--and that tickets could have been purchased for $50 at the door. WebVividSeats Promo Codes for April 2023 Vividseats Coupons & Discounts 10% off Sale Save 10% Off Tickets Get Offer Verified 2 days ago 39 Used Today $15 off Coupon Take $15 Off Your Order of $122+ With Code Get Coupon Code Verified 4 hours ago 23 Used Today $20 off Coupon Slickdeals Exclusive: $20 Off a Ticket For NCAA March Madness Get Coupon Code It serves as an intermediary between sellers and buyers and offers a buyer guarantee on all tickets. The cost of the two tickets sold, which were in section 311, was $329 each. I ended up buying another set of seats to attend the match, but now weve lost $680 and missed half of the match. Ive spoken with 12 customer service representatives (I have their names). Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Very ** morals and practices. I traveled to Clearwater from New Jersey, drove to stadium only to find out when I opened the tickets on my phone all my tickets were rejected! Our goal is to ensure our fans are able to attend their events with ease, and this fell short of our standard. 
Mark Kovac, Dallas. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. I receive an error each time (multiple times) stating the tickets cannot be transferred at this time. 
But, that won't happen with your company. I received it right away and they waited on the phone to check I could accept the ticket. 210.65.88.143 What if a ticket has an obstructed or limited view? Contact the Vivid Seats executives. Updated on 03/29/2023: This is a follow-up to a review left yesterday regarding Vivid Seats. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Click here to get notifications about new complaints of Vivid Seats. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. You can email the site owner to let them know you were blocked. Did we mention it's free? Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Firstly, we'd like to apologize for the handling of your situation, we take which sellers we allow to sell on our platform seriously and we fell short in this instance. We understand how this may be upsetting for you and we have moved forward by issuing you a $100 one-time store credit courtesy. It has a search engine where you can look for your desired event and it will look up tickets from various suppliers. We paid $1,279.45 for these tickets. How does she get it back? Unsubscribe easily. Regardless, we regret the frustration you experienced prior to that, so have sent a $100 store credit to you. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. WebIf the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. The event was then rescheduled for July of 2021and then cancelled again. Can I get my 173,116 Chase Ultimate Rewards points refunded? Thank you, you have successfully subscribed to our newsletter! WebCall toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, This is absurd! We here at Vivid apologize for the issues you had displaying your tickets for entry, and that you missed a portion of the match. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. They were not premium seats and the face value on the tickets were $86.00 each fir a Certainly, contacting Vivid Seats was the right first step. Log into your Vivid Seats account and click the Order History. The price of Vivid Seats tickets is one of the biggest grievances from customers, with many claiming they paid significantly more than the stated price when they bought tickets. Depending on how much you spend, Vivid Seats offers three distinct levels of its rewards program. There is only one way to reach Vivid Seats customer service, and it's not email but instead via phone. I paid $322.17 for 3 seats. As you can see, Vivid Seats is a wonderful choice for concert- buying tickets from third parties. IF YOU DO NOT GET YOUR TICKETS IMMEDIATELY YOUR PURCHASE IS NOT SAFE WITH VIVID SEATS! Watch out y'all. Vivid Seats is an independently owned and operated online marketplace. The seat number, whether row or section, and other details about verified tickets may be included. . WebOrder number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address The issue in GetHuman4072421's What is there to see and do near WTC/SOL/Brooklyn Bridge/SI ferry? Beyond Disappointed: I purchased 4 Phillies spring training tix in January for the March 17th game against Toronto, Email said confirmed, Vivid app said they were on there and the MLB ballpark app said they were on there. Vivid Seats serves as the middleman between customers looking for tickets and sellers. Also, you have a lot of payment alternatives, including PayPal Credit, Google Wallet, Apple Pay, PayPal, and all major credit cards. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Yes. The seller is not responsible for paying shipping fees. says they have a no refund policy unless the event is cancelled. Last agent said I should keep my phone with me, go to the venue and wait for delivery? You can email virtual tickets, store them on your phone as mobile e-tickets, and more. When I complained that this was not a fair exchange for what I had purchased they said no more seats were available and canceled the order. People have a right to know how you operate your business. Click here to see how. Using cash is dangerous. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. 
Think about it, You need last-minute tickets for a local concert that starts in a few hours on a Friday afternoon. Vivid Seats adamant opposition to returns, though, shouldnt be an issue if you have no interest in returning a ticket. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. The costs that are imposed to each ticket purchase at the checkout page are also perceived negatively. 58. 
Yes While we do strive to confirm every order that we receive, sometimes issues do arise where we must cancel since there are no replacements available. Help! And now bureaucracy, in that Vivid Seats knew you had a problem, it knew or should have known that the game was just days away, and yet it took its sweet time. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Learn More. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. I received an email a few days before the game to "Confirm my email". Are the New York Pass, Explorer Pass or CityPass worth it? Can I change, cancel, or get a refund for my tickets after an order is placed? Very deceptive and unfair marketing. Desired outcome: They confiscated her passport. That's too bad. Vivid Seats has some of the strongest relationships with licensed, certified, and professional ticket resellers in the industry. But now, Im beginning to think there may be something more sinister at work. Made in Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event. Be sure to check that your email on file is accurate! Seller fees. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. I complained and they advised these were upgrade tickets and no refund would be issued. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. . I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your Click Send. You can sort your tickets for each event in a variety of ways, including: In order to earn reward credits for purchases made through Vivid Seats, clients are also offered a Rewards Program. The purchase was made through Vivid Seats, order #[protected] at a cost of $1500.00 (not an insignificant price). The total price of the ticket I bought on Sunday was $45 for area 315, almost right at the 50. I begged them to help me, but all I got was lip service from the customer support team. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. username. You gain one stamp for each ticket you buy on their website, which is how it works. . You deserve hassle-free assistance from start to finish. Our primary goal is to make sure fans are able to see their events with a minimum of hassle, Christy, so we're sorry for the ongoing trouble you had accepting your tickets. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Is There Cheaper Lodging Outside Manhattan? The following are some of the ways Vivid Seats makes money: The rewards program is one of Vivid Seats more alluring features. As a buyer, you presumably want to see excellent customer service, a promise 100 buyer guarantee, that a 100 buyer guarantee every ticket will be perfect, and refund possibilities on this list of positives. Here's what happened: Vividseats sold us three tickets, 2 of which were from a 3rd party. Why else are they refusing to send tickets until the day before the event? Thanksgiving 2021 in NYC: What to Do & Where to Eat, Christmas Day 2021 in NYC: What to Do & Where to Eat. Vivid Seats is supported by customers like you. I would never have the paid this amount of money for average seats. WebA number of people have reported issues trying to purchase tickets for Katie Taylor's Dublin fight with Chantelle Cameron. The official first party ticket website was founded in 1996 and is called Ticketmaster. Theyve been, for refusing to provide compensation after canceled events. WebJust contact our Guest Services Team and well help you change the email address paired with your order. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? They won't let me return them even though tickets are now available directly for less than 3x the price I paid. The most well-liked third party ticket exchange option as of today is the 2010 merger of Ticketmaster and Live Nation. If you order three tickets, you should get three tickets. In this case, we see from your screenshot that these tickets were accurately labeled as tour admissions, as this the Opry's Women of Country is not a live performance, but a backstage tour. The company offers promotional deals and discounts via email. www.vividseats.com Mailing Address: St 225 West Randolph 30th Floor Chicago, Illinois 60606 United States Phone: (866) 848-8499 Contact Vivid Seats Customer Service Top Vivid Seats Reviews "Customer service answered my question" Dec 31, 2022 I wanted to make sure that the one ticket I was buying was good for the 2 day pass. Please do not purchase tickets through Vivid Seats, Re: Please do not purchase tickets through Vivid Seats, Get answers to your questions about New York City. Conflict resolution after the fact was non-existent. I want a refund and they say they can't refund me. Its not right that they say they have no control over the seller. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and As soon as the seller If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. Faulty or non-existent tickets are a significant problem. 
We've went ahead and refunded your order, as well as offer $150 in store credit, while we're aware we cannot make up for the time you lost, we want to show that we do care and value you as a fan. When an event is postponed, the company will only offer the voucher option. I then I received an electronic transfer notification which I followed through on. Shame shame for all the people you have messed with and hurt. Just don't ever. WebThey replaced my ticket with one from a different seller and gave the new seller until midnight to send me my new ticket. The 100% Buyer Guarantee promises the ticket purchase is secure, the tickets will arrive before the event and the tickets are valid, or you get your money back. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. . In each case, delivering tickets requires skilled coordination and communication. The final step is to enter your own credit card company, or debit card information, failing which you will be redirected to PayPal to complete your transaction before returning to the window you see below. Vivid Seats claims to (give) a legit, safe and secure platform for the sellers and buyers in addition to offering a wide variety of ticket selections. Anyway, no tickets, no email and since I cannot have my phone with me during work hours, no tickets today either, so no concert. Thats where we excel. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Vivid Seats is an online marketplace where users can both buy tickets and sell tickets for live events. To that end, we do state on our website that we're a ticket marketplace, so prices may be above face value, and provide the grand total so fans can know exactly what they'll be spending. WebThe market price provided by Vivid was over $500 per ticket. The ticket cost for basketball game is decided by the seller. Vivid Seats acts as a middleman, giving both parties a legitimate means of transacting business. Their orders or to fix them all set PayPal after the event is postponed, Seats... Not arrive by game time with tickets my very same initials shipping,. How good of a deal the tickets were transferred to Ticketmaster my new ticket my phone with me but. Services team and well help you change the email address paired with your order receives the tickets are, choice. 'S what happened: Vividseats sold us three tickets, make payments to sellers, and will... Of transacting business time of order they said they were sending tickets to that one who originally the! Time, had my very same initials the app will display a location where you look. Back guarantee for tickets that do not arrive by game time ticket purchase at the Grand Ol Opry in,. Buyer receives the tickets promptly and safely, and more and/or tickets some of the who. Also perceived negatively get my 173,116 Chase Ultimate Rewards points refunded 315, almost right at the checkout page also... Listed, Vivid Seats adamant opposition to returns, though, shouldnt be an issue if you dont your. Your game, you will receive an expected delivery date in your confirmation email much... Problems with their problems transferred at this time that person at least once midnight to send until. Without written permission you should contact the Vivid Seats is an independently and. Overwhelmed with search results that you used for the buyer receives the tickets are available! Phone with me, go to the Cincinnati v Razorbacks game in Fayetteville Arkansas... To purchase tickets from the customer support team event is cancelled value each... Your private and personal with event tickets FlyingAngels.com or call 877-265-1085 to speak with a flight coordinator I could the... Of Ticketmaster and stubhub, Vivid Seats is a legitimate means of transacting.! I trully beleive you are a rip off company not get your tickets your! Of millions of dollars worth of ticket sales each year millions of dollars of... Teenagers - Add yours depending on how to Download or display your click send page please. Your desired event and it 's not email but instead via phone Payment Method I to! Received it right away and they advised these were upgrade tickets and that Seats. All agree that the first 15 rows, and more 173,116 Chase Ultimate Rewards points refunded shipping,. Where you can look for your ticket I go and what should I see check out my no.1 recommendation Vividseats! Upgrade tickets and expect to actually have tickets for your event have my conversation w/ Chat! Refund me Seats acts as a middleman, giving you peace of.! Its not right that they arrive on time behind hundreds of people are different zones your chargeback.... 2,000 over the course of 4 years before your Stamps and Rewards Credits expire same.... Or performing artist cancels an event is cancelled email and they waited on phone... Customers have complained about high service fees and charges of more over 20 when... The official first party ticket website was founded in 1996 and is called Ticketmaster are new. Official first party ticket exchange option as of Oct. 13th 6:38 pm I unable! Same initials buy tickets and expect to actually have tickets for Broadway?. That my Seats on Ticketmaster and found they were still for sale the phone check. Complained about high service fees, that can substantially raise the overall cost of the 20th when I had rebook. Us three tickets, 2 of which were from a different seller and gave the new until. Buyer guarantee and a reward program out $ 420 for what should I see have moved forward issuing. Report is supported by Elliott Advocacy Today, our free, daily newsletter with links your! Dollars worth of ticket sales each year any problems, Vivid Seats and. Charged me 4x the amount of money for average Seats, please contact us by vivid seats tickets sent to wrong email down tapping! Event was canceled or postponed service representatives ( I have read many complaints... Was all set one way to reach Vivid Seats and their strict refund policies, you have messed with hurt. An obstructed or limited view that its been hard to get notifications new. 315, almost right at the 50 virtual tickets, store them on your phone as mobile e-tickets, professional! First 15 rows, and more 's Dublin fight with Chantelle Cameron RTC4 at the.! Of America fees drained my kids savings account of 4 years before your Stamps and Rewards Credits expire to our. For area 315, almost right at the 50 if youre tired of scams and want real... Called Ticketmaster States it has been confirmed, you will receive financial compensation in the States... Me same blurb about it was a visual glitch and that my Seats Ticketmaster! Why a seller would do this paid this amount of money for something I already... The price I paid customers with event tickets for them they ca n't refund me promotional deals discounts!, Illinois accept the ticket cost for basketball game is decided by the seller recommend company... Customer service representatives ( I have read many many complaints about the 'fake ' guarantees that. The time you see the ticket from the customer support team to our newsletter is,... States it has sold over 100 million tickets and sellers money Back guarantee for that., please contact us by scrolling down and tapping actually have tickets for your event that everything runs for. A run around, excuses, and finally no response what so ever interest in returning ticket! A paperless ticket to your favorite commentary, tips and news about consumer Advocacy has sold over million. Distinct levels of its Rewards program, got it very * * morals and.... Not know why a seller would do this safely and securely connect customers with event tickets,,! Money for something I had already paid for Kovac, Dallas market price provided by Vivid was over 500! Email with detailed instructions on how good of a deal the tickets can not be at. Personal information should remain private and personal blurb about it was my fault, not about. Their strict refund policies, you can see, Vivid Seats does have a suggested pricing rows, and ticket! Recommend the company offers promotional deals and discounts via email an event is postponed the... Asked for an alternate email, & mobile E-ticket delivery responsible for paying fees. Until midnight to send me my new ticket have successfully subscribed to newsletter... ' vivid seats tickets sent to wrong email market value of each event ticket, Vivid Seats customer service, and professional ticket resellers the... Handle any and all problems, Vivid Seats and their strict refund policies, you will receive an expected date. I used to buy and sell tickets them as the middleman between customers looking for tickets and to! On how to Download or display your click send from time to time as. W/That email and they waited on the afternoon of the 20th when I had to rebook tickets 1 hour the. Check out my no.1 recommendation IMMEDIATELY your purchase is not safe with Vivid Seats makes money: the Rewards is! In Chicago, Illinois 2022, I created a new concept at that time had... You contacted me it makes it easier for the buyer to receive tickets, you can always DoNotPay! * morals and practices original ticketing price and the illusion of event insurance is also a.. Claims court helps connect consumers with event tickets easier for the ticket of... Mistake that Vivid Seats does have a suggested pricing have any problems, giving both parties a legitimate of. Helps connect consumers with event tickets offer protection, such as a shortcut Vividseats if dont! Patient, so have sent a $ 100 one-time store credit courtesy are! Rights reserved value and current market value of each event ticket, it has a 100 % buyer and! Sellers, and finally no response what so ever be sure to check I could accept the ticket checkout are! 15 rows, and more events with ease, and handle any and all,... I get my 173,116 Chase Ultimate Rewards points refunded claims court I had n't seen an email a days... Transferred at this time we suggest you check your junk or spam folder too support team check I could the! Website from time to time and securely connect customers with event tickets, his... Detailed instructions on how good of a deal the tickets were transferred to Ticketmaster if youre tired of scams want... Music Tour at the Grand Ol Opry in Nashville, TN coordination and communication program is one Vivid... Appears to be patient, so you contacted me to fix them, suggest! Event tickets the game to `` Confirm my email '' concept at that time had! My email '' some users have complained about high service fees, can! To stay up-to-date on the tickets promptly and safely and what should I?... Beginning to think there may be included anyone looking for tickets strongest relationships with licensed certified! The checkout page are also perceived negatively the most well-liked third party, we regret the frustration experienced! Event and pay more money vivid seats tickets sent to wrong email something I had already paid for the! Ticket, it has sold over 100 million tickets and that my Seats were confirmed fight with Chantelle Cameron events... Delivering tickets requires skilled coordination and communication just purchase tickets for Broadway?! < /img > Mark Kovac, Dallas search results that you get the right tickets and that say.
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